Monday, November 01, 2004

Structure of a Phone Conversation

I was talking to Drew last night about the structure of a typical phone conversation. I had thought this through a while ago but I suddenly realized this could be quite blog-worthy so here goes...

The basic structure of the call is as follows:

1. Preamble
2. The Point
3. Post-amble
4. Re-iteration of The Point
5. Goodbyes

Depending on the individuals concerned, preamble and postamble can be short or even non-existant. An example of this would be The Point ending with "okbye", often experienced by those arranging plans with Drew in a hurry over the phone.

If the parties concerned are of a more conversational disposition, however, pre and postamble may be fairly lengthy, creating a need for #4, the re-iteration of The Point. Such a call might go something like this:

Person A: Hey man, how's it going?
Person B: Good, good.
(Start of preamble)
Person A: Cool. How are tricks - did you have a good weekend?
Person B: (Talks at length about weekend)
(Start of The Point)
Person A: Nice one. Well, anyway, I was calling to ask if you're up for catching a movie tonight. Some of us are going to Colossus at 7.
Person B: Yeah, sounds good.
(Transition to post-amble)
Person A: Cool, it'll be good to catch up. Hey, did you see that other movie with that guy...
Person B: (Talks at length about movies, life and whatever else)
(Person A starts running out of time and transitions to re-iteration of The Point.)
Person A: Cool, ok so I'll see you at 7 then?
Person B: At Colossus?
Person A: Yeah, for the movie.
Person B: Oh, yeah. Right. OK, I'll see you then.
(Goodbye phase)
Person A: See you then, then.
Person B: Cool, bye.
Person A: Bye.
(End of conversation)

Now, I could have gone on to the extended goodbye version where there's a considerable amount of back-and-forth before the phones are actually hung up.

Also, I've not even got started on phone conversations where there is no point in the first place. I like to think of such calls as "pure amble" for obvious reasons.

With some cell/mobile calls, you can add the "where are you?" clause to the start of the preamble. That was always a favourite in calls I heard on the train back in Bonnie Scotland.

Do you have any thoughts of amusing phone call foibles and anomalies? Do comment, do comment...

3 comments:

Jon L said...

It's obvious that you have put much thought to this. But you are indeed correct. Although, you sometimes get people that just say, ya or yup, or ok the whole time, and then it is purley a one-sided conversation.

The Ken said...

ya

Linda Hope said...

kenny...ur funny! It's great working with you! Thanks for putting up with my crazy antics...